Change your notification preferences

When you select an option that requires Inspire to perform a task, you may get a notification about its progress. By default, Inspire is allowed to send you notifications in all three available places: Email, Slack, and in the Inspire app. However, not all options for all actions are selected to trigger a notification by default. You can use the Settings option to manage when you get a notification and where.

Before you publish content:

Check publishing notifications for completed jobs

Notify when a publishing request has completed.

  • By default, users are not notified when a publishing request has completed successfully.
  • All new users added on or after March 6, 2024 have all notifications turned on by default.

Check publishing notifications for queued jobs

Notify when a publishing request is queued.

This new option lets you decide if you want to be notified when A publishing request is queued. This is the first step in the publishing process. This notification tells you if the job has been accepted by the system and placed in a queue to be processed.

By default:

  • Existing users don't have this new notification feature selected. This means that they are not notified in Inspire, email, or Slack if a job is queued when they send a component to be published.

    There is a known issue with this new notification feature. Existing users can't publish until they select at least one option for the new Notify when a publishing request is queued notification:

    1. In the top right corner of the Inspire menu bar, click the Settings option.
    2. On the Notifications screen, scroll down to the Publishing notification settings, and in the grey title bar, select On if it isn't selected.
    3. In Notify when a publishing request is queued, select at least one option, such as In-app.
    4. Click Save.

      Results:

      • Existing users can now publish.
      • Existing users can go back to Settings and clear the options for Notify when a publishing request is queued if they don't want to receive the notification. Clearing the options for this notification will no longer impact an existing user's ability to publish.
  • New users will have this feature checked by default and are notified when they send a component to be published.
  • To configure this notification, follow the steps in Set notification preferences for publishing.

Understand the new Global overdue notification setting

You can select a new option to use a global overdue notification configuration. This allows you to configure overdue notification settings once and apply the settings to all project work and reviews.

  • The new Use global overdue notification option is only available in the Projects notification settings.

  • If selected, you configure settings on the Global Overdue Notification Settings screen.

  • The Due/OverDue Notification sections are removed from Projects and Reviews.

For more information on configuring Global Overdue Notification Settings, read: