Forward a notification

If you want to share a notification you receive with another Inspire user, you can use this option to select individual users or a group of users in a Role and send them an exact copy of your notification. The only difference is in the Subject line a prefix of "FWD" is added.

Inspire copies the notification and sends it to the selected users or roles in the following places:

  • In Inspire in the top right corner
  • In the Notifications module
  • If the user's Email notification preference is enabled, the user can see it in the Inbox for the email address associated with their Inspire account.
  • If the user's Slack notification preference is enabled, the user can see it in the slack channel associated with their Organization's account.
  • When a user opens the forwarded notification, clicking any links won't open a new instance of Inspire if it is already open. This prevents issues with license availability.

To forward a notification in email:

  1. In the top menu, click Notifications Notification TopMenu .
  2. From the list of notifications, select the one you want to forward.
  3. In the notification's row, select the Options menu.
  4. Select Forward Notification.

  5. On the Select Users/Roles screen:

    1. Select the checkbox for each individual user or a group of users by Role that you want to forward the notification to.

      Notes:

      • Select a user or role to see more information in the Details pane.
      • If you select a role, each user belonging to that role receives a copy of the notification.
    2. Click Select.
  6. In the top right corner of the Inspire screen, you see a notification that the forwarding process has started.

    Results:

    • When the process is finished, the selected users immediately see the notification that you forwarded.
    • The user can open their Notifications module and see the notification.
    • If enabled, the user can open their email Inbox and see the notification.
    • If enabled, the user can open their organization's Slack channel and see the notification.
    • When you open the forwarded notification, clicking any links won't open a new instance of Inspire if you already have it open. This prevents issues with license availability.

    If a user doesn't see a notification, make sure they have notifications turned on in their preferences. Change your notification preferences.