Force complete a non-GLE translation job

After you send one or more components to translation, if issues are found with the components, you can cancel a job or force it to be Completed. If the job was not sent to GlobalLink Enterprise (GLE), forcing a State of Completed is helpful if you have a job with multiple components and most are translated but the rest are cancelled. Also, sometimes you know that one component you sent for translation isn't ever coming back. This causes the State of the job to remain as Partially Completed. You can decide the job is done and manually set the State to Completed.

Tips and tricks

Project Director has been renamed to GlobalLink Enterprise (GLE).

If you selected a Translation Configuration of Manual or GlobalLink Connect, the job was not sent to GlobalLink Enterprise.

View details for a translation job

If you selected a Translation Configuration of GlobalLink Portal (formerly Transport) or GlobalLink Rest API, the job can be sent to GlobalLink Enterprise.

Force complete a GlobalLink Enterprise translation job

If you would rather cancel some or all of a job, follow the steps in Cancel part or all of a translation.

To force a non-PD translation job to be Completed:

  1. Select Translations_TopMenuOpt Translations.
  2. On the Translations Management tab, in the list, find the translation you want to force complete.
    If you can't find the job you're looking for, do any of the following:
    • If there are multiple pages, scroll to the next page using the controls at the bottom of the list.
    • Sort the list by clicking a column heading.
    • Search for items in the list that contain a key word or phrase.
    • Limit the list to show only jobs in a specific state. Go to States, select an option, and then click the search icon .
    • Show hidden jobs by selecting the option for Include Archived. By default, the options for Include Completed and Include Cancelled are selected.
  3. Right-click the job or use Action_Menu the Options menu to select Complete.
    The job must have a status of:
    • Needs Translation
    • Translating
    • Partially Completed
    • Cancelled
  4. On the Complete Translation message, click Yes.

    If some components are still active, Inspire prompts you to cancel them.

    • If you click Yes, Inspire cancels the remaining components and forces the State to Completed.
    • If you click No, you must either wait for the remaining components to be completed or cancel them yourself.
  5. You see a second message if you want to complete an entire translation job sent to a vendor with the following criteria:
    • The vendor is working in an external application that Inspire can communicate with, such as GlobalLink Enterprise.
    • An administrator configures that vendor as using API Integration.
    • An administrator configures that Translation Project to accept cancellations.
    • The translation is currently in the Translating, AtVendor, or In Progress state.

    If you also want to also complete that job in the external application, click Yes.

    Results:

    • Translation coordinators receive an email notification that the translation was completed. It includes the following information:
      • The translation job ID. (For GlobalLink Enterprise and TransPerfect jobs.)
      • The translation job Name.
      • A list of target Languages used in the translation job.
      • If the job was successfully Completed in GlobalLink Vasont Inspire.
      • User Name of the account that completed or cancelled the translation job.
    • In the email notification, you can use the link to zip file to download deliverables.
    • When translation creates a zip, you see the filename as Translate-{Job Name}-{date/time}.zip.