Build an AI index from components

After an administrator creates an index, authors and Inspire users can add data to the indices to build up the content for an AI-powered search. For the Submit and Approve actions, Inspire automatically adds data to the appropriate index when a user performs these actions. Users can also manually add data to the index's database for each of these actions.

Tips and tricks

  • Currently, images are not supported in an AI index.
  • Building a Submit index. If an administrator has created an index for submittals, Inspire automatically adds component content to the Submit index when authors Submit and Save a component in the Oxygen editor.
    • This lets authors working in Oxygen find content that has already been written. The more content you add to the Submit index, the more an author can find and re-use content to avoid having to update duplicate content in multiple components.
  • Building an Approve index. If an administrator has created an index for approvals, Inspire automatically adds component content to the Approve index when a user approves or signs a component in the Components browser.
    • This builds up the content that can be available in a chat bot you provide to your customers. Your users can ask questions and get quick answers without requiring the customer to read an entire published document.
    • Vasont can provide you with a JavaScript file that you can use to generate a chat box in any website you provide for your customers.
  • If content needs to be added to the index but it doesn't need to be updated again or is already approved or signed, you can manually add any content to it from the Selected Components panel.

Currently, you cannot remove content from an index.

  • If you delete a component in Inspire, and it was added to an AI Index, the content will still exist in the index.
  • You cannot select a component to remove from an index.
  • After a component has been approved and added to the AI index for Approve, when you select Unapprove, the component's content still exists in the index's database.

The only way to remove content from an index is to delete the entire index and start over with an empty one. Administrators can refer to: Delete an AI Index.

To build an AI index from components:

  1. Click Components_TopMenuOpt Components.
  2. In the Folders pane, navigate to the folder where you've saved the components you want to add to an index.
  3. In the Components pane, locate the components you want to select.
  4. To select the components you need, click the checkbox before the Component Name.

    Select components that are appropriate for the index you want to build:

    • To build up content that can be available in a chat bot you provide to your customers, select components that have a State of Approved or Signed.
    • To build up content that an author can find and re-use in the Oxygen editor, select components that have content that is commonly re-used.
    Currently, images are not supported in an AI index.
  5. On the Selected Components panel, click the AI Assistant option.
  6. On the Add to AI index screen:

    1. In Action, select one of the following options:
      • To build up content that an author can find and re-use in the Oxygen editor, select Submit.
      • To build up the content that can be available in a chat bot you provide to your customers, select Approve.
    2. By default, the Build option is selected to include the content immediately in the index. If you want to wait until an index is built by another user or action, clear this option.
    3. Click Submit.
    Results: You see a notification when the process completes.
    This process is recorded in the Event Log but not in Changesets.