See the Event Log

Organization managers can go to the Event Log to see when your organization or subscription details have been updated. This includes updates to user seat configurations. You can also see if a security policy may have been violated or a security safeguard may have failed. For example, you may see a warning that a user tried to log in with an incorrect password.

Tips and tricks

  • For each record a manager can see the IP address of the computer that initiated the event and the user's email if you need to contact them quickly.
  • As an organization manager, you can see seat changes in the event log. Inspire now displays information for users signing in and reserving a seat, and users signing out and releasing a seat.
  • You can download all records in the Event Log. Follow the steps in: Download the Event Log.

To review the Event Log:

  1. To open License Manager:
    1. In the top right corner of the Inspire menu bar, click the default profile picture or the one you previously added.
    2. Select My Profile...
  2. You may be asked to authorize your corporate account before License Manager opens.
  3. In License Manager, go to the menu on the left side and select Event Log.

    Results: By default, the event records are sorted by date, with the most current events listed first.

    To quickly find an event, do any of the following:

    • Sort the list by clicking on the heading of any column.
    • To search in any column:
      1. In Search..., enter part or all of a keyword.
      2. Click the Search button.
    • To filter the events by a range of dates:

      1. In Start date, do one of the following:

        To see any search results, the Start date you select must be on or before the current date.

        • Enter a date in the following format: Month/Day/Year. For example, 03/02/2025.
        • Click the calendar icon and select a date. (The calendar closes after you click on a date.)

      2. In End date, do one of the following:

        To see any search results, the End date you select must be on or after the Start date.

        • Enter a date in the following format: Month/Day/Year. For example, 03/02/2025.
        • Click the calendar icon and select a date. (The calendar closes after you click on a date.)

      3. Click Search.

        To clear your search, remove the Start and End dates and click Search again.