Edit multiple subscription users at once

Users who manage the Inspire subscriptions for your organization can change settings for existing users. If you know you want multiple users to have the same seat configuration, you can edit multiple accounts at once.

Tips and Tricks

  • To open the Inspire instance listed in the Application column, click the link in the Application name. For example, in the illustration above, you can click GlobalLink Vasont Inspire.
  • If your License Manager session times out due to inactivity, you may be asked to authorize your corporate account before License Manager opens again.
  • Signing out of License Manager does not sign you out of Inspire.
  • If you need to make the seat configuration different for each user, you must edit them one at a time. Follow the steps in: Edit subscription users.
  • To understand how seat types work, refer to: View current subscriptions.

Important notes:

  • You can't add a user to the organization from the Subscriptions tab, you can only Include and manage users who have already been added. If you don't see a user listed when you edit a subscription, go to the Users tab and follow the steps in Add organization users.
  • If you have multiple subscriptions, the instance of Inspire you are managing is named in the Subscription's Domain Key.

To edit multiple subscription users at once:

  1. To open License Manager:
    1. In the top right corner of the Inspire menu bar, click the default profile picture or the one you previously added.
    2. Select My Profile...
  2. You may be asked to authorize your corporate account before License Manager opens.
  3. In License Manager, go to the menu on the left side and select Subscriptions.
  4. On the Subscriptions page, if you have more than one subscription, select the one you want to edit, and then click Edit. (If you have multiple subscriptions, the instance of Inspire you are managing is named in the Subscription's Domain Key.)

    At the top of the Edit (Subscription) screen you can see the number and usage of seats.

  5. By default, the list of users is sorted by Email. To quickly find a user, do any of the following:
    1. Sort the list by clicking on the heading of any column. For example, to sort by a user's surname, click the Last Name column heading.
    2. To search for a user, in Search..., enter part or all of a keyword that can be found in the Email, First Name, Last Name, and Seat Type columns. The list is filtered as you type.
  6. In the user list, select the first checkbox in each user's row whose seat configuration you want to change.

    All selected users will have the same settings.

  7. At the top of the screen, click Bulk Edit.

    Result: You see the Bulk Edit User Info screen.

  8. To change if the user seats are included in this subscription, do one of the following:
    1. To identify an organization user as belonging to the Subscription you're editing, select Include.
    2. To leave a user's account in the organization but do not include them in the Subscription you're editing, clear Include.
  9. To manage Named Seats for all selected users:
    1. To reserve a seat for the selected users so that they can always log in regardless of whether there are any concurrent seats available, in the user's row, in the Named Seat column, select the checkbox.
    2. To change the users' access from a reserved to a concurrent seat, in the Named Seat column, clear the checkbox.
  10. To temporarily prevent the selected users from signing into Inspire:
    1. Select the Locked option.
    2. In Lock Expiration Date, select the calendar and choose the last day that the users are unable to sign into Inspire. The date must be later than the current date.
  11. To remove a lock and allow the selected users to sign into Inspire, clear the Locked option.
  12. In Seat Type, choose one of the following options for all selected users:
    • Standard. Standard users can access all features of Inspire by default but access can be limited in Inspire by an administrator.
    • Review Only. Review Only users can only access the Review module in Inspire. An administrator cannot add access to any other modules for a user with this type of seat
  13. On the Bulk Edit User Info screen, click Update.
  14. On the Edit (Subscription) screen, to save all your changes, click Update.

    Results: All selected user seat configurations are updated and saved to the instance of Inspire named in the Subscription's Domain Key.

    If you don't see the changes you made in Inspire, come back to the Edit (Subscription) screen and click the Sync button.