Get help with a forgotten password

If you've forgotten your password, you can use an option on the Sign-In screen to recover or reset your password.

When you sign into Inspire, your credentials are verified using Single Sign On (SSO). SSO can be set up in two ways:

  • TP Auth—The SSO is set up by TransPerfect (TPT). If your organization is using this scenario, the Inspire URL redirects you to a TpAuth sign in page. There you must use your TP Auth credentials to sign in to Inspire. Do not use your corporate credentials here.
  • SAML—The SSO is set up by your company. If your organization is using this scenario, the Inspire URL redirects you to a company-specific sign in page. There you must use your corporate credentials to sign in to Inspire.

If you are using TP Auth, you can follow the steps in this topic. If you are using SAML, you may have to contact your organization's administrator to recover your password or reset it.

To get help with a forgotten password:

  1. Using a supported web browser, go to the Inspire URL.
  2. On the TransPerfect Sign in to GlobalLink Inspire screen, click Forgot your password?
  3. On the next screen, after the user icon, enter the email address you use to sign-in to Inspire, and then click Submit.

  4. Check your email for password recovery or reset instructions.